Help & FAQs

Every digital edition purchase you make on Pocketmags.com (or through one of our apps) can be read in a browser on a PC, Mac, modern smartphone or tablet or...

Purchases from the Pocketmags app on that device: If your purchases from this app are not displaying please tap the Options cog (bottom right on the app hom...

We're very sorry to hear this. First we would recommend trying to delete and re-download the edition:  Go to My Library, tap the 3 dots below the issu...

How to delete: Deleting an issue will remove the download from your device, freeing up space. You can download it again at any time in the future. To delete...

Tap on the cover of an edition that you own to download and read it. Once in the reader:  Hold your device in portrait to view one page at a time. Hold y...

We recommend you turn your device on and off to reconnect the signal, or try switching connection e.g. from wi-fi to data. If you have forgotten your Pocke...

We recommend deleting the app and then redownloading it from the App Store. This will be free of charge as your original purchase will be linked to your app...

If an app is repeatedly crashing please try a reset of your device and then re-launch the app.  iOS devices: To do a hard reset, please hold the home butto...

Due to device restrictions it is not always possible to update to the latest versions of apps. This is generally the case with older devices, such as iPads ...

Pocketmags allows you to purchase and store a wide variety of magazines in one single app rather than having individual apps for each title. We do power th...