We recommend you turn your device on and off to reconnect the signal, or try switching connection e.g. from wi-fi to data.
If you have forgotten your Pocketmags password please go to Options > Login/ Register then click Forgotten Password. Please ensure that you are logging into the app with the same Pocketmags username and password as you use on the Pocketmags website.
If your subscription was bought directly from the publisher please visit the 'Activate a Subscription' page on Pocketmags.com to link your subscription to a Pocketmags account, then login to this app with the same Pocketmags username and password. If you are receiving an error when activating this should contain details for contacting the publisher to enquire why there is a problem.
If you continue to have trouble, or have not received a Forgotten Password email, please go to Options then 'Contact Us' or email info@pocketmags.com with details of the problem you are having.