Help & FAQs

You can make payments using Apple Pay, Google Pay, Paypal, and Visa or MasterCard debit and credit cards. You can also make purchases with Pocketmags loyalt...

If you are encountering an error when trying to place an order this could be due to various reasons such as: The card being used has expired The PayPal l...

Please ensure you are logged in to the Pocketmags site or app with the same Pocketmags username that you made your purchases with. The app or website should...

If your purchase has been made in the wrong currency please contact us at help@pocketmags.com with further details (such as your username and order number)....

As with many free trial offers, you are asked to enter your credit or debit card details as part of the sign up process, payment will be taken from this car...

Purchases of digital magazines, newspapers, publications and products through Pocketmags.com are non-refundable after content has been purchased and viewed....

This occasionally happens if the 'pay now' button is pressed multiple times by mistake or if there is an issue with the system processing the paymen...