General Customer Queries
A Pocketmags account allows you to access, sync and read your purchases on multiple devices, such as your home computer and your Apple, Android or Amazon de...
Wed, 24 Jul, 2019 at 9:59 AM
Please log into your account and follow the link to your billing details https://pocketmags.com/membersarea/mybilling where you can now amend your payment d...
Wed, 24 Jul, 2019 at 10:00 AM
Please visit: https://pocketmags.com/membersarea/myaccount and select 'change email address' under the 'My account' header. If you exper...
Wed, 24 Jul, 2019 at 10:00 AM
Subscriptions save you money versus the single issue price and most are recurring and time-based e.g. 3 months, 12 months. You gain access to the current is...
Wed, 24 Jul, 2019 at 10:00 AM
Your issues will be available in your Pocketmags account immediately. You can find them under ‘My Library’ on the Pocketmags website and in the Pocketmags a...
Wed, 24 Jul, 2019 at 10:10 AM
Your subscription will begin immediately, starting with the current issue. Subscription periods are time based, running from the date of purchase for t...
Wed, 24 Jul, 2019 at 10:10 AM
Once you make a purchase, this can be viewed across all your digital devices and platforms that support the app. Every digital edition purchase you make o...
Wed, 24 Jul, 2019 at 10:11 AM
All of our mobile and tablet apps allow offline reading. Once an issue has been downloaded you can read it with or without an internet or wifi connection. ...
Wed, 24 Jul, 2019 at 10:11 AM
First, find the titles you would like purchase and add them to your shopping basket. Click on the basket icon, go to checkout and follow the steps to comple...
Wed, 24 Jul, 2019 at 10:11 AM
If a separate app is available for your chosen title, the relevant App Store logo links can be found when launching an issue to read it from My Library. The...
Wed, 24 Jul, 2019 at 10:11 AM